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Return Policy

According to the Consumer Protection Law, consumers are entitled to a 7-day hesitation period when the goods arrive;
However, special calibration instructions, special packaged products, software or audio-visual CD-ROM products must not be opened, otherwise returns will not be accepted.
The store accepts returns and exchanges from consumers, and the return guarantee period is within 7 days from the receipt of the goods.If it exceeds this period,
it is deemed that the acceptance is completed and no return or exchange is allowed.

And please all consumers pay attention to the following:

After the defective product is returned after inspection and testing, if the product itself is found to be flawless, the consumer must pay all the related costs incurred.
After receiving the goods, if the goods are damaged or scratched due to non-human factors, or the packaging is incomplete during transportation, please notify the company's customer service personnel as soon as possible, and we will identify the defects or damages of the goods and send new products as soon as possible.
All customers who want to return or exchange goods, please e-mail or call the store, and provide: order number, reason for return or exchange, your name and contact number, e-mail address.
If there is no problem with the product you ordered and you want to return it, you must bear the shipping cost of returning the product.
The returned goods must be in a new state, including the main goods, user manuals, registration letters, peripheral parts, together with the original packaging, otherwise the store has the right to refuse to accept returns.
If the product is faulty, damaged, worn, scratched, scratched, dirty, or incompletely packaged due to human factors caused by improper use and disassembly by consumers, or if the invoice and accessories are incomplete, returns will not be accepted.
Customized products will not be returned or exchanged. If the product is defective, only the same customized product can be replaced with a new product. There is no return or refund service.